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It is the duty of car dealers to deliver qualified autom

obile products, and those who refuse to bear responsibility or compensate consumers for

unqualified automobiles violate the law and will be punished, said the China Consumers Association.

The discussion heard that some dealers force consumers to purchase insurance or ask for financial serv

ice fees without issuing invoices, both illegal acts that should be severely punished according to the law, the association said.

During the discussion an unnamed womaen complained that she was sold a defective Mercedes-Benz car.

The woman said the engine of the CLS300 she bought from Xi’an, Shaanxi province dealership Lizh

ixing Co developed problems soon after she bought it March 27, but she failed to get a refund or exchange.

She also said she was asked to pay a “financial service fee” of 15,000 yuan to an employee without knowing what the money was for.

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